3

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Incident Status

Degraded Performance

Components

Human Resources Data Warehouse (HRDW)



May 17, 2019 10:05AM PDT
[Monitoring] The UCPath data transmission was delayed. As a result, the population of our data warehouses is behind schedule and we anticipate that updates will be completed by 9 PM. Data changes processed yesterday may not be reflected in the following downstream systems until the update is complete: HRDW, ServiceLink FAU Request Tool, timesheets, SuperDope and SCT.
Login issues with iLearnDegraded Performance

Incident Status

Degraded Performance

Components

iLearn



May 15, 2019 12:11PM PDT
[Identified] iLearn is currently experiencing an issue that may result in errors after logging in and going through MFA. Some applications are sensitive to capitalization or extra spaces after a netID. When logging in, please be sure that your phone or computer is not auto-capitalizing your netID, and that there are no accidental spaces after your netID. Especially if your netID and password are saved on your device, iLearn may be having trouble if an extra space or capital letter is included.

Incident Status

Degraded Performance

Components

UC Learning Center



April 29, 2019 12:07PM PDT
[Investigating] UC Office of the President (UCOP) support staff are currently investigating reports of degraded performance on one or more affected systems below. More information is forthcoming as we determine the scope of the issue.

Academic Personnel (AP) Recruit

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner AppNavigator

Operational

Cognos

Operational

Banner Document Management

Operational

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Bear Help Phone System (ITS Help Desk)

Operational

Blackboard Transact

Operational

Campus Network

Operational

Campus Telephones

Operational

Campus Websites

Operational

Capital Programs Management Systems (CPMS)

Operational

Career Center Online Storefront

Operational

Career Tracks

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Central Authentication Service

Operational

Civitas

Operational

Cloud Array File Server

Operational

Communications Work Order System

Operational

Conflict of Commitment and Compensated Outside Activities

Operational

Content Management System (CMS) - Acquia

Operational

Content Management System (CMS) - OmniUpdate

Operational

Course and Instruction Reporting System (CIRS)

Operational

Course Request System (CRS)

Operational

Daily Digest

Operational

DegreeWorks

Operational

Documentum

Operational

DocuSign

Operational

DUO (Two Factor Authentication)

Operational

eBuy

Operational

EduNav

Operational

eFile

Operational

eFilePlus

Operational

eForms

Operational

Employee Profile System (EPS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

Escort Services

Operational

eStorage

Operational

Event Management System (EMS)

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

Faculty Directory

Operational

Financial Aid Calculator/NetPrice

Operational

Financial Aid WorkStudy Form

Operational

Fleet Services System

Operational

Geographic Information System (GIS)

Operational

Golden Tree Modification System (CCPC)

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Guest Wireless Account Management

Operational

Housing Campus Apartments (Odyssey)

Operational

Human Resources Data Warehouse (HRDW)

Degraded Performance

iEval

Operational

iGrade

Operational

iLearn

Degraded Performance

International Scholar Services (ISC online)

Operational

International Student and Scholar Management (ISSM)

Operational

iRecruit

Operational

iReport

Operational

iReview

Operational

iShare

Operational

iTravel

Operational

Job Description System (JDS)

Operational

Kronos Telestaff

Operational

Kronos Workforce Central

Operational

Ledger Reconciliation and Storage System (LRSS)

Operational

LinkedIn Learning

Operational

Lynda.com

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

MyAccount

Operational

MyForms

Operational

MyUCR

Operational

MyUCR Admin

Operational

Office 365

Operational

Orientation

Operational

Orientation

Operational

PAMIS Portal (eAward, e-CAF, PreAward)

Operational

PaperCut Printing

Operational

Password Reset

Operational

Photo Roster

Operational

PI Web Reporting System (PIWRS)

Operational

Point and Click (PnC)

Operational

Printing & Reprographics (P&R) Work Order System

Operational

R'Cloud

Operational

R'Docs

Operational

R’Grad

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Service Link

Operational

SharePoint

Operational

Shibboleth

Operational

SignIn (Walk-Ins)

Operational

Statement of Legal Residence (SLR)

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

SuperDOPE

Operational

T2 Flex

Operational

TA Online

Operational

TAPS Kiosk

Operational

Temporary NetID System (TNS)

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

Undergraduate Admissions Evaluation Tool

Operational

UC Learning Center

Operational

UC Path

Operational

UCOP Funding Assessment Tool

Operational

UCR BanApps

Operational

UCR Enterprise Directory

Operational

UCR Financial System - UCRFS

Operational

UCR IBM Mainframe

Operational

UCR Profiles

Operational

UCR Reporting System (UCRRS)

Operational

UCR Title and Pay Plan

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Operational

VCUA Gift Acceptance System

Operational

VCSA PasswordReset

Operational

VCSA Reports

Operational

Vendor Request System

Operational

VisitUCR

Operational

Vlab

Operational

Web Recharge

Operational

WEPA Printing Kiosks

Operational

Wiki

Operational

External Services