1

Active Incidents

1

Active Maintenances

2

Upcoming Maintenances

Incident Status

Operational

Components

Banner Registration



July 17, 2018 12:38PM PDT
[Monitoring] A fix has been applied, and systems should be returning to normal shortly. We are currently monitoring the situation to ensure the systems are stabilized, before marking this incident as "Resolved".

July 17, 2018 12:25PM PDT
[Investigating] UCR ITS staff is currently investigating reports of degraded performance on one or more affected systems below. More information is forthcoming as we determine the scope of the issue.

Description

Please be advised that SIS transcripts are being archived to the Banner Document Management system beginning at 10:00 AM (PST) on Tuesday, July 17. Services will remain available during this time. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions (ITS, formerly C&C) directly at (951) 827-IT4U (4848) or BearHelp@ucr.edu.

Components

Banner Document Management



July 17, 2018 10:00AM PDT
[Update] Scheduled maintenance is starting.

Academic Personnel (AP) Recruit

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner Cognos

Operational

Banner Document Management

Planned Maintenance

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Blackbaud Web Access

Operational

Campus Network

Operational

Campus Telephones

Operational

Capital Programs Management Systems (CPMS)

Operational

Career Center Online Storefront

Operational

Career Tracks

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Central Authentication Service

Operational

Communications Work Order System

Operational

Conflict of Commitment and Compensated Outside Activities

Operational

Content Management System (CMS) - Acquia

Operational

Content Management System (CMS) - OmniUpdate

Operational

Course and Instruction Reporting System (CIRS)

Operational

Course Request System (CRS)

Operational

Daily Digest

Operational

DegreeWorks

Operational

Documentum

Operational

eBuy

Operational

eFile

Operational

eFilePlus

Operational

eForms

Operational

Employee Profile System (EPS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

eStorage

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

Faculty Directory

Operational

Fleet Services System

Operational

Geographic Information System (GIS)

Operational

Golden Tree Modification System (CCPC)

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Guest Wireless Account Management

Operational

Human Resources Data Warehouse (HRDW)

Operational

iEval

Operational

iGrade

Operational

iLearn

Operational

International Scholar Services (ISC online)

Operational

iRecruit

Operational

iReport

Operational

iReview

Operational

iShare

Operational

iTravel

Operational

Job Description System (JDS)

Operational

Ledger Reconciliation and Storage System (LRSS)

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

Office 365

Operational

PAMIS Portal (eAward, e-CAF, PreAward)

Operational

PI Web Reporting System (PIWRS)

Operational

Printing & Reprographics (P&R) Work Order System

Operational

R'Cloud

Operational

R'Docs

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Service Link

Operational

SharePoint

Operational

Shibboleth

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

SuperDOPE

Operational

TA Online

Operational

TAPS Kiosk

Operational

Temporary NetID System (TNS)

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

UC Learning Center

Operational

UC Path

Operational

UCOP Funding Assessment Tool

Operational

UCR Enterprise Directory

Operational

UCR Financial System - UCRFS

Operational

UCR Profiles

Operational

UCR Reporting System (UCRRS)

Operational

UCR Title and Pay Plan

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Operational

VCUA Gift Acceptance System

Operational

Vendor Request System

Operational

Vlab

Operational

Web Recharge

Operational

MyUCR

Operational

International Student and Scholar Management (ISSM)

Operational

Kronos Telestaff

Operational

T2 Flex

Operational

Blackboard Transact

Operational

PaperCut Printing

Operational

Housing Campus Apartments (Odyssey)

Operational

External Services

DocuSign

MS Office365

Pingdom

Slack

Status.io

Scheduled Maintenance

Schedule

July 21, 2018 7:00AM - 12:00PM PDT

Components

Documentum, Mediasite, SharePoint, Vlab

Description

Please be advised that Documentum, Mediasite, Sharepoint, and vLab will be intermittently unavailable from 7:00 AM – 12 Noon (PST) on Saturday, 07/21/18. This period of disruption is being scheduled for a planned maintenance to update the OS which will require a rolling interruption of the service. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions (ITS, formerly C&C) directly at (951) 827-IT4U (4848) or BearHelp@ucr.edu.

Schedule

July 21, 2018 9:00AM - 9:00PM PDT

Components

eFilePlus

Description

Please be advised that the eFilePlus System will be intermittently unavailable from 9:00am – 9:00pm (PST) on Saturday, July 21st. This period of disruption is being scheduled for a planned data migration which will require a rolling interruption of the service. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions (ITS, formerly C&C) directly at (951) 827-IT4U (4848) or BearHelp@ucr.edu.