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TechAlerts

0

Active Incidents

0

Active Maintenances

4

Upcoming Maintenances

Academic Personnel Management System (ACAPER)

Operational

Academic Personnel (AP) Recruit

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

API Gateway

Operational

Appetize

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner AppNavigator

Operational

Banner Document Management

Operational

Banner Enterprise Scheduler (ISE)

Operational

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Bear Help Phone System (ITS Help Desk)

Operational

Campus Transact (FKA-Blackboard)

Operational

Campus Network

Operational

Campus Telephones

Operational

Campus VPN

Operational

Campus Websites

Operational

Capital Programs Management Systems (CPMS)

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Central Authentication Service

Operational

Citrus Cloning Protection Program (CCPP)

Operational

Civitas

Operational

Cognos

Operational

Concur Travel and Expense

Operational

Content Management System (CMS) - Pantheon

Operational

Copier Billing

Operational

Course Request System (CRS)

Operational

COVID-19 Supervisor Dashboard

Operational

COVID-19 Testing System

Operational

Daily Digest

Operational

DegreeWorks

Operational

DNS - Public

Operational

DocuSign

Operational

DUO (Two Factor Authentication)

Operational

EduNav

Operational

eFile

Operational

eFilePlus

Operational

eLearn Canvas

Operational

Ellucian Campus Receivables Collector

Operational

Emergency Notification System (ENS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

Event Management System (EMS)

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

FAMIS360

Operational

Financial Aid Calculator/NetPrice

Operational

Financial Aid WorkStudy Form

Operational

Financial Closing and Certification System

Operational

Financial Journal Documentation System

Operational

Fleet Services System

Service Disruption

FoodPro

Operational

Geographic Information System (GIS)

Operational

Golden Tree Viewer

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Highlander Orientation

Operational

Human Resources Data Warehouse (HRDW)

Operational

Human Resource Management System (HRMS)

Operational

IAMRiverside

Operational

iEval

Operational

iGrade

Operational

International Scholar Services (ISS online)

Operational

International Student and Scholar Management (ISSM)

Operational

iRecruit

Operational

iReport

Operational

itopia

Operational

iTravel

Operational

Kronos Telestaff

Operational

Kuali

Operational

Kuali Research

Operational

LaptopAnytime Kiosks

Operational

LinkedIn Learning

Operational

Lockshop Velocity

Operational

Looker - General Ledger

Operational

Looker - Position

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

MyAccount

Operational

MyForms

Operational

MyPhoto

Operational

MySoftware

Operational

MyUCR

Operational

Office 365

Operational

One Time Payment Tool

Operational

Oracle EDMCS

Operational

Oracle Financials

Operational

PaperCut Printing

Operational

Photo Roster

Operational

Point and Click (PnC)

Operational

Position Funding Change Request

Operational

Printing & Reprographics (P&R) Work Order System

Operational

ProPharm

Operational

Qualtrics

Operational

R'Ability

Operational

R'Docs

Operational

R’Grad

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Salary Cost Transfer Tool

Operational

School of Business - Apply For Graduation

Operational

School of Business - Business Directory

Operational

School of Business - Faculty Voting

Operational

School of Business IT Infrastructure

Operational

School of Business - Student Forms

Operational

ServiceNow

Operational

SharePoint

Operational

Shibboleth

Operational

SignIn (Walk-Ins)

Operational

Slack Services

Operational

SOM Academic Affairs System (SOM AAS)

Operational

Statement of Legal Residence (SLR)

Operational

Streamline Verify

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

Student Payments (Cashnet)

Operational

Student Recreation Center Portal (Fusion)

Operational

Summer Financial Aid

Operational

SuperDOPE

Operational

T2 Flex

Operational

TA Online

Operational

TAPS Kiosk - ServiceNow

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

Undergraduate Admissions Evaluation Tool

Operational

UC Learning Center

Operational

UC Path

Operational

UCR BanApps

Operational

UCR Financial System - UCRFS

Service Disruption

UCR Guest Login

Operational

UCR Jobs Portal

Operational

UCR Profiles

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Operational

VCUA Gift Acceptance System

Operational

VHOST

Operational

Web Recharge

Operational

WEPA Printing Kiosks

Operational

Wiki

Operational

Workfront

Operational

Salesforce - TargetX

Operational

Academic Analytics - Faculty Insight

Operational

Academic Analytics - External Discovery Site

Operational

Adobe Creative Cloud (SaaS)

Operational

HUB Inventory & Equipment Check-Out System

Operational

UC Learning Center Supplemental Profile Tool

Operational

LMS Code Generator

Operational

External Services

DocuSign

MS Office365

Pingdom

Slack

Status.io

Zoom

Scheduled Maintenance

IAM Riverside Maintenance: Dependency and Attribute UpdatePlanned Maintenance

Schedule

July 31, 2025 5:00AM - 9:00AM PDT

Components

IAMRiverside

Description

Production preparation tasks for IAMR Go-Live on 8/4. Risk: Low. This has been tested in the test environment and is adding new attributes and not modifying existing ones, new workflows are used to pull the data and not modifying existing ones. No expected change to user experience.
School of Medicine (SOM-1) DC 2nd power shutdownPlanned Maintenance

Schedule

September 6, 2025 6:00AM - 5:59PM PDT

Components

Academic Personnel Management System (ACAPER), Academic Personnel (AP) Recruit, Advisor Student Profile, Alertus Emergency Notification System, API Gateway, Appetize, Asset Management System (AMS), Banner Admin, Banner AppNavigator, Banner Document Management, Banner Enterprise Scheduler (ISE), Banner Registration, Banner Self Service, Banner Student Profile, Bear Help Phone System (ITS Help Desk), Campus Transact (FKA-Blackboard), Campus Network, Campus Telephones, Campus VPN, Campus Websites, Capital Programs Management Systems (CPMS), Cash Collection Reporting & Reconciliation System (CCRRS), Central Authentication Service, Citrus Cloning Protection Program (CCPP), Civitas, Cognos, Concur Travel and Expense, Content Management System (CMS) - Pantheon, Copier Billing, Course Request System (CRS), COVID-19 Supervisor Dashboard, COVID-19 Testing System, Daily Digest, DegreeWorks, DNS - Public, DocuSign, DUO (Two Factor Authentication), EduNav, eFile, eFilePlus, eLearn Canvas, Ellucian Campus Receivables Collector, Emergency Notification System (ENS), Enterprise Access Control System (EACS), ePay - Online Payment System, Event Management System (EMS), Facilities Management System (FMS), Facilities Work Order System, FAMIS360, Financial Aid Calculator/NetPrice, Financial Aid WorkStudy Form, Financial Closing and Certification System, Financial Journal Documentation System, Fleet Services System, FoodPro, Geographic Information System (GIS), Golden Tree Viewer, Graduate Division Admissions System, Graduate Enrolled Students System, Highlander Orientation, Human Resources Data Warehouse (HRDW), Human Resource Management System (HRMS), IAMRiverside, iEval, iGrade, International Scholar Services (ISS online), International Student and Scholar Management (ISSM), iRecruit, iReport, itopia, iTravel, Kronos Telestaff, Kuali, Kuali Research, LaptopAnytime Kiosks, LinkedIn Learning, Lockshop Velocity, Looker - General Ledger, Looker - Position, Mail Services Work Order System, Mediasite, Mediaworks, MyAccount, MyForms, MyPhoto, MySoftware, MyUCR, Office 365, One Time Payment Tool, Oracle EDMCS, Oracle Financials, PaperCut Printing, Photo Roster, Point and Click (PnC), Position Funding Change Request, Printing & Reprographics (P&R) Work Order System, ProPharm, Qualtrics, R'Ability, R'Docs, R’Grad, R'Mail, R'Space, R'Web, Salary Cost Transfer Tool, School of Business - Apply For Graduation, School of Business - Business Directory, School of Business - Faculty Voting, School of Business IT Infrastructure, School of Business - Student Forms, ServiceNow, SharePoint, Shibboleth, SignIn (Walk-Ins), Slack Services, SOM Academic Affairs System (SOM AAS), Statement of Legal Residence (SLR), Streamline Verify, Student Affairs Sharepoint, Student Data Query System, Student Payments (Cashnet), Student Recreation Center Portal (Fusion), Summer Financial Aid, SuperDOPE, T2 Flex, TA Online, TAPS Kiosk - ServiceNow, Time & Attendance Reporting System, Timesheet (TARS), Undergraduate Admissions Evaluation Tool, UC Learning Center, UC Path, UCR BanApps, UCR Financial System - UCRFS, UCR Guest Login, UCR Jobs Portal, UCR Profiles, UCR Website, UCRFS Golden Tree Viewer, UCRFStotals, VCUA Gift Acceptance System, VHOST, Web Recharge, WEPA Printing Kiosks, Wiki, Workfront, Salesforce - TargetX, Academic Analytics - Faculty Insight, Academic Analytics - External Discovery Site, Adobe Creative Cloud (SaaS), HUB Inventory & Equipment Check-Out System, UC Learning Center Supplemental Profile Tool, LMS Code Generator

Description

Please be advised that most campus IT services will be unavailable from 6am to 6pm on September 6th. This period of disruption is being scheduled for planned electrical maintenance and UPS installation at the SOM-1 DC. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Scheduled Maintenance Notification from TechAlerts - CAS/ShibbolethPlanned Maintenance

Schedule

October 13, 2025 8:00AM - October 15, 2025 5:00PM PDT

Components

Central Authentication Service, Shibboleth

Description

Please be advised that below mentioned applications will be undergoing maintenance from 8am October 13 to 5pm October 15. This period of potential disruption is being scheduled for a planned maintenance to update the application which will require a possible and partial interruption of the service. CAS Shibboleth We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Oracle Financials 25D Quarterly ReleasePlanned Maintenance

Schedule

November 21, 2025 10:00PM - November 22, 2025 10:00AM PST

Components

Oracle Financials

Description

Dear Oracle Financials Users, Please be advised that Oracle Financials will be unavailable from Friday, November 21, 2025 at 10:00 PM PST until Saturday, November 22, 2025 at 10:00 AM PST. The disruption period is designated for an Oracle Quarterly Release provided by the supplier to update the application, which requires a temporary interruption of the service. Other systems impacted by this maintenance include: Concur Travel & Expense, ePay, COA Golden Tree Viewer, and COA Validation Services in various related systems where COAs are required for transactions. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information, please visit TechAlert at techalerts.ucr.edu or contact Finance and Administration Support at ucrsupport.service-now.com/finadmin_portal.  Please note: Oracle Financials is UCR’s system of record for financial transactions and financial reporting, including procurement, grants management, and more. You are receiving this email automatically due to your allowed access to Oracle Financials. Direct replies to this email address will automatically generate a “REJECT” notice; for inquiries, please contact Finance and Administration Support using the link provided above. Sincerely, Asirra Suguitan Associate Vice Chancellor and Campus Controller Business & Financial Services bfs.ucr.edu