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Active Maintenances

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Upcoming Maintenances

Investigating - Partial Service Disruption: Salary Cost TransferDegraded Performance

Incident Status

Degraded Performance

Components

Salary Cost Transfer Tool


October 17, 2025 10:52AM PDT
[Identified] UCR ITS staff have identified the cause of the partial service disruption, and are working quickly towards a resolution to the problem. We appreciate your patience as we return the affected systems to an "Operational" status.

October 16, 2025 9:52AM PDT
[Investigating] UCR ITS staff is currently investigating reports of a partial service disruption with one or more affected systems below. More information is forthcoming as we determine the scope of the issue.

Academic Analytics - External Discovery Site

Operational

Academic Analytics - Faculty Insight

Operational

Academic Personnel (AP) Recruit

Operational

Academic Personnel Management System (ACAPER)

Operational

Adobe Creative Cloud (SaaS)

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

API Gateway

Operational

Appetize

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner AppNavigator

Operational

Banner Document Management

Operational

Banner Enterprise Scheduler (ISE)

Operational

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Bear Help Phone System (ITS Help Desk)

Operational

Campus Transact (FKA-Blackboard)

Operational

Campus Wired Network

Operational

Campus Telephones

Operational

Campus VPN

Operational

Campus Websites

Operational

Campus Wireless Network

Operational

Capital Programs Management Systems (CPMS)

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Central Authentication Service

Operational

Citrus Cloning Protection Program (CCPP)

Operational

Civitas

Operational

Cognos

Operational

Concur Travel and Expense

Operational

Content Management System (CMS) - Pantheon

Operational

Copier Billing

Operational

Course Request System (CRS)

Operational

COVID-19 Supervisor Dashboard

Operational

COVID-19 Testing System

Operational

Daily Digest

Operational

DegreeWorks

Operational

DNS - Public

Operational

DocuSign

Operational

DUO (Two Factor Authentication)

Operational

EduNav

Operational

eFile

Operational

eFilePlus

Operational

eLearn Canvas

Operational

Ellucian Campus Receivables Collector

Operational

Emergency Notification System (ENS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

Event Management System (EMS)

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

FAMIS360

Operational

Financial Aid Calculator/NetPrice

Operational

Financial Aid WorkStudy Form

Operational

Financial Closing and Certification System

Operational

Financial Journal Documentation System

Operational

Fleet Services System

Operational

FoodPro

Operational

Geographic Information System (GIS)

Operational

Golden Tree Viewer

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Highlander Orientation

Operational

HUB Inventory & Equipment Check-Out System

Operational

Human Resources Data Warehouse (HRDW)

Operational

Human Resource Management System (HRMS)

Operational

IAMRiverside

Operational

iEval

Operational

iGrade

Operational

International Scholar Services (ISS online)

Operational

International Student and Scholar Management (ISSM)

Operational

iRecruit

Operational

iReport

Operational

itopia

Operational

iTravel

Operational

Kronos Telestaff

Operational

Kuali

Operational

Kuali Research

Operational

LaptopAnytime Kiosks

Operational

LinkedIn Learning

Operational

LMS Code Generator

Operational

Lockshop Velocity

Operational

Looker - General Ledger

Operational

Looker - Position

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

MyAccount

Operational

MyForms

Operational

MyPhoto

Operational

MySoftware

Operational

MyUCR

Operational

Office 365

Operational

One Time Payment Tool

Operational

Oracle EDMCS

Operational

Oracle Financials

Operational

PaperCut Printing

Operational

Photo Roster

Operational

Point and Click (PnC)

Operational

Position Funding Change Request

Operational

Printing & Reprographics (P&R) Work Order System

Operational

ProPharm

Operational

Qualtrics

Operational

R'Ability

Operational

R'Docs

Operational

R’Grad

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Salary Cost Transfer Tool

Degraded Performance

Salesforce - TargetX

Operational

School of Business - Apply For Graduation

Operational

School of Business - Business Directory

Operational

School of Business - Faculty Voting

Operational

School of Business IT Infrastructure

Operational

School of Business - Student Forms

Operational

ServiceNow

Operational

SharePoint

Operational

Shibboleth

Operational

SignIn (Walk-Ins)

Operational

Slack Services

Operational

Slate Student Success - Undergraduate Advising Portal

Operational

SOM Academic Affairs System (SOM AAS)

Operational

Statement of Legal Residence (SLR)

Operational

Streamline Verify

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

Student Payments (Cashnet)

Operational

Student Recreation Center Portal (Fusion)

Operational

Summer Financial Aid

Operational

SuperDOPE

Operational

T2 Flex

Operational

TA Online

Operational

TAPS Kiosk - ServiceNow

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

Undergraduate Admissions Evaluation Tool

Operational

UC Learning Center

Operational

UC Learning Center Supplemental Profile Tool

Operational

UC Path

Operational

UCR BanApps

Operational

UCR Financial System - UCRFS

Operational

UCR Guest Login

Operational

UCR Jobs Portal

Operational

UCR Profiles

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Operational

VCUA Gift Acceptance System

Operational

VHOST

Operational

Web Recharge

Operational

WEPA Printing Kiosks

Operational

Wiki

Operational

Workfront

Operational

External Services

DocuSign

MS Office365

Pingdom

Slack

Status.io

Zoom

Scheduled Maintenance

Emergency Maintenance Upcoming: HSCN Campus Network Planned Maintenance

Schedule

October 18, 2025 4:00AM - 12:00PM PDT

Components

Campus Wired Network, Campus Wireless Network

Description

Please be advised that below mentioned networks will be unavailable from 4:00 AM to 12:00 PM. This period of disruption is being scheduled for a planned maintenance to the campus firewall and will require a rolling interruption of the service. Network, Services, and Locations affected: - L3 Core to Border FW - SOME/Tele - CHASS IT Backups & Fileshares - HMNSS, Psych - DMV - Facilities Services - Live Scan - SSB We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Emergency Maintenance Upcoming: MSCN Campus NetworkPlanned Maintenance

Schedule

October 18, 2025 4:00AM - 12:00PM PDT

Components

Campus Wired Network, Campus Wireless Network

Description

Please be advised that below mentioned networks will be unavailable from 4:00 AM to 12:00 PM. This period of disruption is being scheduled for a planned maintenance to the campus firewall and will require a rolling interruption of the service. Network, Services, and Locations affected: - ALERTUS Campus Notifications - Belltower, CNC, Police Department - CHASSIT Backups & Fileshare - HMNSS, Psych - DigiLink - MSNE - Keypad Door Access - Heckmann - Laptops Anywhere - HUB, Orbach/Rivera Libraries, SSB - NutriSlice Signage - Glasgow, Lothian - Synergy - Student Rec Center - UCR SECURE (Wireless) - VCSA Web DB & Web DMZ - Video Wall - Student Rec Center - VisWall - Rivera - Zoom Lab - Orbach,/Rivera Libraries - Internet Bound Printers - Alumni, Bannockburn, Batchelor, Bookstore,, CHASS INTS, Facilites Svcs, Child Dev, Parking Svcs, Hinderaker, HUB, NorthDistrict 2, Olmsted, Orbach/Rivera Libraries, Psych, SBB, SSB, Watkins - Media Services - Conf/Classroom AV We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Emergency Maintenance Upcoming: IECN Campus Network Planned Maintenance

Schedule

October 18, 2025 4:00AM - 12:00PM PDT

Components

Campus Wired Network, Campus Wireless Network

Description

Please be advised that below mentioned networks will be unavailable from 4:00 AM to 12:00 PM. This period of disruption is being scheduled for a planned maintenance to the campus firewall and will require a rolling interruption of the service. Network services affected: - L3 Core to Border FW - Library General Access Wired - Orbach, Rivera - Library Staff Wired - CNC, Orbach, Rivera - ResHalls Registered Wired - ANI, Bannockburn, Glen Mor I & II, Lothian, Pentland - FacStaff UCR Secure Wireless - UCR Secure FS Unifi Wireless - Agops, CBNS, CNC, CNC-New - UCR Secure UniFi Wireless - AGOPS, CBNS, CNC, CNC-New - UCR Secure Wireless We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
Planned Maintenance Upcoming: Campus NetworkPlanned Maintenance

Schedule

October 19, 2025 4:00AM - 12:00PM PDT

Components

Campus Wired Network, Campus Telephones, Campus VPN, Central Authentication Service, R'Mail, Shibboleth

Description

Please be advised that all campus network services will experience intermittent service disruption between 4:00 AM and 12:00 PM on Sunday, October 19, 2025. This period of disruption is being scheduled for a planned maintenance to support crucial upgrades, and network infrastructure improvements, which will require a rolling interruption of the service. Please note: - Wired and wireless campus network services, including single sign-on (SSO) services, will be affected by this maintenance and, as a result, campus services will be intermittently unavailable during this planned maintenance period. - Mail routing and delivery will be impacted by this maintenance. - Phone lines may be inoperable during the maintenance period. However, campus users may use Zoom Phone to contact campus emergency services by installing the Zoom mobile app on their devices and signing in using their UCR credentials ahead of the planned maintenance period. Note that emergency services can also be reached by using cellular data to make the call. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns or would like more information, please visit TechAlerts at techalerts.ucr.edu or contact Information Technology Solutions directly at (951) 827-IT4U (4848) or its.ucr.edu/support.
ServiceNow Maintenance WindowPlanned Maintenance

Schedule

October 31, 2025 10:00PM - November 1, 2025 12:00PM PDT

Components

ServiceNow

Description

This work is being performed in the background, and no user downtime or service interruption is anticipated.
Oracle Financials 25D Quarterly ReleasePlanned Maintenance

Schedule

November 21, 2025 10:00PM - November 22, 2025 10:00AM PST

Components

Oracle Financials

Description

Dear Oracle Financials Users, Please be advised that Oracle Financials will be unavailable from Friday, November 21, 2025 at 10:00 PM PST until Saturday, November 22, 2025 at 10:00 AM PST. The disruption period is designated for an Oracle Quarterly Release provided by the supplier to update the application, which requires a temporary interruption of the service. Other systems impacted by this maintenance include: Concur Travel & Expense, ePay, COA Golden Tree Viewer, and COA Validation Services in various related systems where COAs are required for transactions. We apologize for the inconvenience that this may cause. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information, please visit TechAlert at techalerts.ucr.edu or contact Finance and Administration Support at ucrsupport.service-now.com/finadmin_portal.  Please note: Oracle Financials is UCR’s system of record for financial transactions and financial reporting, including procurement, grants management, and more. You are receiving this email automatically due to your allowed access to Oracle Financials. Direct replies to this email address will automatically generate a “REJECT” notice; for inquiries, please contact Finance and Administration Support using the link provided above. Sincerely, Asirra Suguitan Associate Vice Chancellor and Campus Controller Business & Financial Services bfs.ucr.edu