1

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Investigating - Degraded PerformancePartial Service Disruption

Incident Status

Partial Service Disruption

Components

PI Web Reporting System (PIWRS), SuperDOPE, UCR Financial System - UCRFS, UCRFStotals



August 13, 2020 1:25PM PDT
[Investigating] UCR ITS staff is currently investigating reports of degraded performance on one or more affected systems below. More information is forthcoming as we determine the scope of the issue.

Academic Personnel (AP) Recruit

Operational

Advisor Student Profile

Operational

Alertus Emergency Notification System

Operational

Appetize

Operational

Asset Management System (AMS)

Operational

Banner Admin

Operational

Banner AppNavigator

Operational

Cognos

Operational

Banner Document Management

Operational

Banner Registration

Operational

Banner Self Service

Operational

Banner Student Profile

Operational

Bear Help Phone System (ITS Help Desk)

Operational

Blackboard Transact

Operational

Campus Network

Operational

Campus Telephones

Operational

Campus Websites

Operational

Capital Programs Management Systems (CPMS)

Operational

Career Center Online Storefront

Operational

Career Tracks

Operational

Cash Collection Reporting & Reconciliation System (CCRRS)

Operational

Central Authentication Service

Operational

Chancellor's Resource Database

Operational

Civitas

Operational

Cloud Array File Server

Operational

Communications Work Order System

Operational

Conflict of Commitment and Compensated Outside Activities

Operational

Content Management System (CMS) - Acquia

Operational

Content Management System (CMS) - OmniUpdate

Operational

Course Request System (CRS)

Operational

Daily Digest

Operational

DegreeWorks

Operational

Documentum

Operational

DocuSign

Operational

DUO (Two Factor Authentication)

Operational

eBuy

Operational

EduNav

Operational

eFile

Operational

eFilePlus

Operational

eForms

Operational

Ellucian Campus Receivables Collector

Operational

Emergency Notification System (ENS)

Operational

Enterprise Access Control System (EACS)

Operational

ePay - Online Payment System

Operational

Escort Services

Operational

eStorage

Operational

Event Management System (EMS)

Operational

Facilities Management System (FMS)

Operational

Facilities Work Order System

Operational

Financial Aid Calculator/NetPrice

Operational

Financial Aid WorkStudy Form

Operational

Fleet Services System

Operational

FoodPro

Operational

General Deductions

Operational

Geographic Information System (GIS)

Operational

Golden Tree Modification System (CCPC)

Operational

Graduate Division Admissions System

Operational

Graduate Enrolled Students System

Operational

Human Resources Data Warehouse (HRDW)

Operational

iEval

Operational

iGrade

Operational

iLearn

Operational

International Scholar Services (ISC online)

Operational

International Student and Scholar Management (ISSM)

Operational

iRecruit

Operational

iReport

Operational

iReview

Operational

iShare

Operational

iTravel

Operational

Job Description System (JDS)

Operational

Kronos Telestaff

Operational

Ledger Reconciliation and Storage System (LRSS)

Operational

LinkedIn Learning

Operational

Mail Services Work Order System

Operational

Mediasite

Operational

Mediaworks

Operational

MyAccount

Operational

MyForms

Operational

MyUCR

Operational

MyUCR Admin

Operational

Office 365

Operational

Highlander Orientation

Operational

PAMIS Portal (eAward, e-CAF, PreAward)

Operational

PaperCut Printing

Operational

Password Reset

Operational

PeopleBooks

Operational

Photo Roster

Operational

PI Web Reporting System (PIWRS)

Partial Service Disruption

Point and Click (PnC)

Operational

Printing & Reprographics (P&R) Work Order System

Operational

R'Ability

Operational

R'Cloud

Operational

R'Docs

Operational

R’Grad

Operational

R'Mail

Operational

R'Space

Operational

R'Web

Operational

Service Link

Operational

SharePoint

Operational

Shibboleth

Operational

SignIn (Walk-Ins)

Operational

Statement of Legal Residence (SLR)

Operational

Student Affairs Sharepoint

Operational

Student Data Query System

Operational

Student Payments (Cashnet)

Operational

Student Recreation Center Portal (Fusion)

Operational

SuperDOPE

Partial Service Disruption

T2 Flex

Operational

TA Online

Operational

TAPS Kiosk

Operational

Temporary NetID System (TNS)

Operational

Time & Attendance Reporting System, Timesheet (TARS)

Operational

Undergraduate Admissions Evaluation Tool

Operational

UC Learning Center

Operational

UC Path

Operational

UCOP Funding Assessment Tool

Operational

UCR BanApps

Operational

UCR Enterprise Directory

Operational

UCR Financial System - UCRFS

Partial Service Disruption

UCR Profiles

Operational

UCR Reporting System (UCRRS)

Operational

UCR Title and Pay Plan

Operational

UCR Website

Operational

UCRFS Golden Tree Viewer

Operational

UCRFStotals

Partial Service Disruption

VCUA Gift Acceptance System

Operational

VCSA PasswordReset

Operational

VCSA Reports

Operational

Vendor Request System

Operational

Vlab

Operational

Web Recharge

Operational

WEPA Printing Kiosks

Operational

Wiki

Operational

MySoftware

Operational

UCRFS Closing Application

Operational

External Services

Scheduled Maintenance

UCR Main Site updatePlanned Maintenance

Schedule

August 11, 2020 10:00PM - 10:30PM PDT

Components

UCR Website

Description

The UCR Main site (ucr.edu) will be undergoing an update on August 11th, starting at 10pm. This update may interrupt traffic to the site for a period of 5-10 minutes.

Schedule

August 15, 2020 6:00AM - 10:00AM PDT

Components

Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Registration, Banner Self Service, Banner Student Profile, DegreeWorks, EduNav, iGrade, MyAccount, Photo Roster, Student Payments (Cashnet), UCR BanApps

Description

Please be advised that Banner will be unavailable from 6:00 - 10:00 AM (PST) on Saturday, August 15. This period of disruption is being scheduled for a planned maintenance to update the application which will cause the service to be unavailable. This maintenance will also affect MyAccount users' ability to email themselves passcodes, and users will not be able to receive temporary passwords for reset during this maintenance period. We apologize for the inconvenience that this may cause.