2

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Incident Status

Operational

Components

UCRFStotals



December 19, 2025 10:57AM PST
MONITORING

A fix has been applied, and systems should be returning to normal shortly. We are currently monitoring the situation to ensure the systems are stabilized, before marking this incident as "Resolved".

December 18, 2025 10:07AM PST
IDENTIFIED

UCR ITS staff is currently investigating reports of a partial service disruption with one or more affected systems below. More information is forthcoming as we determine the scope of the issue.

Incident Status

Operational

Components

Campus VPN



November 26, 2025 1:36PM PST
MONITORING

A fix has been applied, and systems should be returning to normal shortly. We are currently monitoring the situation to ensure the systems are stabilized, before marking this incident as "Resolved".

November 26, 2025 12:07PM PST
INVESTIGATING

UCR ITS staff is currently investigating reports of degraded performance on one or more affected systems below. - Legacy Campus VPN (Palo Alto/Global Protect) - Science DMZ More information is forthcoming as we determine the scope of the issue.

Academic Analytics - External Discovery Site

Operational


Academic Analytics - Faculty Insight

Operational


Academic Personnel (AP) Recruit

Operational


Academic Personnel Management System (ACAPER)

Operational


Adobe Creative Cloud (SaaS)

Operational


Advisor Student Profile

Operational


Alertus Emergency Notification System

Operational


API Gateway

Operational


Appetize

Operational


Asset Management System (AMS)

Operational


Banner Admin

Operational


Banner AppNavigator

Operational


Banner Document Management

Operational


Banner Enterprise Scheduler (ISE)

Operational


Banner Registration

Operational


Banner Self Service

Operational


Banner Student Profile

Operational


Bear Help Phone System (ITS Help Desk)

Operational


Campus Transact (FKA-Blackboard)

Operational


Campus Wired Network

Operational


Campus Telephones

Operational


Campus VPN

Operational


Campus Websites

Operational


Campus Wireless Network

Operational


Capital Programs Management Systems (CPMS)

Operational


Cash Collection Reporting & Reconciliation System (CCRRS)

Operational


Central Authentication Service

Operational


Citrus Cloning Protection Program (CCPP)

Operational


Civitas

Operational


Cognos

Operational


Concur Travel and Expense

Operational


Content Management System (CMS) - Pantheon

Operational


Copier Billing

Operational


Course Request System (CRS)

Operational


COVID-19 Supervisor Dashboard

Operational


COVID-19 Testing System

Operational


Daily Digest

Operational


DegreeWorks

Operational


DNS - Public

Operational


DocuSign

Operational


DUO (Two Factor Authentication)

Operational


EduNav

Operational


eFile

Operational


eFilePlus

Operational


eLearn Canvas

Operational


Ellucian Campus Receivables Collector

Operational


Emergency Notification System (ENS)

Operational


Enterprise Access Control System (EACS)

Operational


ePay - Online Payment System

Operational


Event Management System (EMS)

Operational


Facilities Management System (FMS)

Operational


Facilities Work Order System

Operational


FAMIS360

Operational


Financial Aid Calculator/NetPrice

Operational


Financial Aid WorkStudy Form

Operational


Financial Closing and Certification System

Operational


Financial Journal Documentation System

Operational


Fleet Services System

Operational


FoodPro

Operational


Geographic Information System (GIS)

Operational


Golden Tree Viewer

Operational


Graduate Division Admissions System

Operational


Graduate Enrolled Students System

Operational


Highlander Orientation

Operational


HUB Inventory & Equipment Check-Out System

Operational


Human Resources Data Warehouse (HRDW)

Operational


Human Resource Management System (HRMS)

Operational


IAMRiverside

Operational


iEval

Operational


iGrade

Operational


International Scholar Services (ISS online)

Operational


International Student and Scholar Management (ISSM)

Operational


iRecruit

Operational


iReport

Operational


itopia

Operational


iTravel

Operational


Kronos Telestaff

Operational


Kuali

Operational


Kuali Research

Operational


LaptopAnytime Kiosks

Operational


Ledger Reconciliation System (LRSS)

Operational


LinkedIn Learning

Operational


LMS Code Generator

Operational


Lockshop Velocity

Operational


Looker - General Ledger

Operational


Looker - Position

Operational


Mail Services Work Order System

Operational


Mediasite

Operational


Mediaworks

Operational


MyAccount

Operational


MyForms

Operational


MyPhoto

Operational


MySoftware

Operational


MyUCR

Operational


Office 365

Operational


One Time Payment Tool

Operational


Oracle Budget (EPM)

Operational


Oracle COA Management (EDMCS)

Operational


Oracle Financials (ERP)

Operational


PaperCut Printing

Operational


Photo Roster

Operational


Point and Click (PnC)

Operational


Position Funding Change Request

Operational


Printing & Reprographics (P&R) Work Order System

Operational


ProPharm

Operational


Qualtrics

Operational


R'Ability

Operational


R'Docs

Operational


R’Grad

Operational


R'Mail

Operational


R'Space

Operational


R'Web

Operational


Salary Cost Transfer Tool

Operational


Salesforce - TargetX

Operational


School of Business - Apply For Graduation

Operational


School of Business - Business Directory

Operational


School of Business - Faculty Voting

Operational


School of Business IT Infrastructure

Operational


School of Business - Student Forms

Operational


ServiceNow

Operational


SharePoint

Operational


Shibboleth

Operational


SignIn (Walk-Ins)

Operational


Slack Services

Operational


Slate Student Success - Undergraduate Advising Portal

Operational


SOM Academic Affairs System (SOM AAS)

Operational


Statement of Legal Residence (SLR)

Operational


Streamline Verify

Operational


Student Affairs Sharepoint

Operational


Student Data Query System

Operational


Student Payments (Cashnet)

Operational


Student Recreation Center Portal (Fusion)

Operational


Summer Financial Aid

Operational


SuperDOPE

Operational


T2 Flex

Operational


TA Online

Operational


TAPS Kiosk - ServiceNow

Operational


Time & Attendance Reporting System, Timesheet (TARS)

Operational


Undergraduate Admissions Evaluation Tool

Operational


UC Learning Center

Operational


UC Learning Center Supplemental Profile Tool

Operational


UC Path

Operational


UCR BanApps

Operational


UCR Financial System - UCRFS

Operational


UCR Guest Login

Operational


UCR Jobs Portal

Operational


UCR Profiles

Operational


UCR Website

Operational


UCRFS Golden Tree Viewer

Operational


UCRFStotals

Operational


VCUA Gift Acceptance System

Operational


VHOST

Operational


Web Recharge

Operational


WEPA Printing Kiosks

Operational


Wiki

Operational


Workfront

Operational


Student Forms

Operational


External Services